Every day, people log in to an online forum for current and former Homeland Security Investigations (HSI) officers to share their thoughts on the news of the day and complain about their colleagues in Immigration and Customs Enforcement (ICE).
“ERO is too busy dressing up as Black Ops Commandos with Tactical body armor, drop down thigh rigs, balaclavas, multiple M4 magazines, and Punisher patches, to do an Admin arrest of a non criminal, non-violent EWI that weighs 90 pounds and is 5 foot 2, inside a secure Federal building where everyone has been screened for weapons,” wrote one user in July 2025. (ERO stands for Enforcement and Removal Operations; along with HSI, it’s one of the two major divisions of ICE and is responsible for detaining and deporting immigrants.)
The forum describes itself as a space for current and prospective HSI agents, “designed for the seasoned HSI Special Agent as well as applicants for entry level Special Agent positions.” HSI is the division within ICE whose agents are normally responsible for investigating crimes like drug smuggling, terrorism, and human trafficking.
In the forum, users discuss their discomfort with the US’s mass deportation efforts, debate the way federal agents have interacted with protesters and the public, and complain about the state of their working conditions. Members have also had heated discussions about the shooting of two protesters in Minneapolis, Renee Good and Alex Pretti, and the ways immigration enforcement has taken place around the US.
The forum is one of several related forums where people working in different parts of the Department of Homeland Security (DHS) share experiences and discuss specific details of their work. WIRED previously reported on a forum where current and former deportation officers from ICE and Customs and Border Protection (CBP) similarly complained about their jobs and discussed the way the agency was conducting immigration raids. The HSI forum appears to be linked, even including some of the same members.
People do not need to show proof of their employment to join these forums, and the platform does not appear to be heavily moderated. WIRED has not confirmed the individual identities of these posters, though they share details that likely would be known only to people intimately familiar with the job. There are more than 2,000 members with posts going back to at least 2004.
DHS and ICE did not respond to requests for comment.
Following the killings of both Good and Pretti, the forum’s members were heavily divided. In a January 12 thread, five days after Good was shot by ICE agent Jonathan Ross, a poster who has been a part of the forum since 2016 wrote, “IMHO, the situation with ICE Operations have gotten to an unprecedented level of violence from both the Suspects and the General Public. I hope the AG is looking at the temporary suspension of Civil Liberties, (during and in the geographic locales where ICE Operations are being conducted).”
A user who joined the forum in 2018 and identifies as a recently retired agent responded, “This is an excellent idea and well warranted. These are organized, well financed civil disturbances, dare I say an INSURRECTION?!?”
In a January 16 post titled “The Shooting,” some posters took a more nuanced view. “I get that it is a good shoot legally and all that, but all he had to do was step aside, he nearly shot one of his partners for Gods sake!” wrote a poster who first joined the forum in March 2022. “A USC woman non-crim shot in the head on TV for what? Just doesn’t sit well with me … A seasoned SRT guy who was able to execute someone while holding a phone seems to me he could have simply got out of the way.” SRT refers to ICE’s elite special response team, who undergo special training to operate in high-risk situations. USC refers to US citizens.
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